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Here is some frequently asked questions. For more information, feel free to contact me. info@creacatalisis.com
Note that every order is processed within 2-3 days + 2-5 shipping days. Please allow time for order fulfillment and delivery.
Shipping
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Each item is carefully packaged and ships within 2-5 business days through USPS depending on your location. 2 weeks or more for international shipping. Any express orders must be notified so item can be received as expected.
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Jewelry Care
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Handmade jewelry can be sensitive to water and some chemicals like perfume and hair products. Always remove jewelry when showering or swimming. Do not apply any cleaners. To keep clean, just wipe softly with a polishing cloth.
Privacy
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All personal information provided on this website is secured and in accordance with Wix.com's privacy policy. Name, mail and email addresses are used internally and shared only with the shipping carrier.
Returns
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If you are not satisfied with your purchase, you can return the item by mailing it back to sender providing a tracking number within 30 days from shipping date in unused conditions including original package. Return shipping charges are responsibility of the consumer. Full refund will be completed once item is received.
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Damages, chips, blemishes due to poor handling from the post office must be reported immediately upon arrival.
Custom Orders
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I love making custom pieces. Please allow 2-3 weeks for any custom work.
Contact me and tell me your ideas!
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